For patients affected by chronic diseases such as diabetes, heart disease and cancer, hospital patient outreach programs can be vital to maintaining their health. For hospitals, managing the uninsured and underinsured populations with a chronic condition can make a positive difference in avoiding costly acute episodes. Follow-up care appointments and testing, medication adherence, diet and exercise protocols, and education outreach all contribute to increased self-reliance and improved knowledge of chronic conditions, which in turn lead to healthier patients with fewer acute episodes.

iLink’s Chronic Condition Management solutions can help you streamline patient outreach programs. Caregivers can react more quickly to patients’ changing conditions by interpreting clinical data, such as readings that are outside of clinical tolerances, or they can follow up immediately with patients who have stopped reporting. Patients can learn how to maintain stable conditions at home to help them reduce risk and acute care episodes, which in turn helps providers better manage costs and resources. Patients can interact with physicians through online portals to better manage their conditions.

• Use integrated data collected by program clinicians and staff, line-of-business applications, and patients to determine when to offer proactive care to decrease the likelihood that patient conditions will escalate to high-risk health problems.
• Increase productivity by reducing the amount of time and staff it takes to administer patient outreach programs.
• Provide better service, strengthen communications, and improve responsiveness by sharing patient information between healthcare organizations’ systems.
• Save time and reduce the potential for human error by standardizing processes and moving paper-centric processes online.