Media and Cable

The evolution in device capabilities, new mediums, delivery technologies, and new ways of accessing and interacting with content are dramatically changing media consumption patterns. In turn, this is driving fundamental shifts in the way media businesses are creating, marketing, and delivering their products. Against this backdrop of rapidly changing business models, we deliver powerful, integrated, and relevant solutions that produce actionable insight for our customers. By providing strategic industry leadership, we enable you to envision the possibilities, accelerate service delivery, and transform to a cloud-first business.

Key pains and challenges

  • Revenue Growth Requirements: Increasing cost pressures are driving the need for greater operational efficiencies. Many media and cable companies are burdened with antiquated systems that make reusing and repurposing news and other content difficult and expensive. Content creators rely upon too many tools, each with its own interface, workflow training requirements, and content discovery method. These tools and systems are silos of information and arranged around delivery mediums as opposed to communities of creators or the content itself. These systems are old, not integrated or mobile, thereby making collaboration and utilization very difficult. Media and cable companies must enhance team coordination and communication including resource integration and workflow and task management.
  • The proliferation of mobile workers: Field-based workers and remote content creators are increasing in numbers and have greater requirements for productivity and collaboration regardless of location. Media and cable companies need to invest and support these functions while also ensuring security across any device.
  • More demanding and sophisticated consumers: Consumers want digital and more personalized content. This drives the need for media and cable companies to provide more services and enable story-centric content life cycles for multi-platform delivery.
  • Intellectual property (IP) protection: Media and cable companies must ensure proper management of their intellectual property portfolios. This is essential to the protection and monetization of their core content assets, helping create new revenue streams and, therefore, future growth. Media companies are under pressure to increase sales and licensing of IP rights, which require investment in richer business analytics tools to enable improved decision-making.

Solution scenarios in the Media & Cable Sector

Employee engagement

Providing your mobile employees with access to productivity tools and customer and product information from the guest property can help them to engage more effectively. With employee engagement solution from iLink Systems, you can empower your staff to do their best work and spend the maximum amount of time driving revenue, improving customer service, and remaining compliant with corporate policies and procedures.

Related customer challenges

  • Digital shoppers
  • Sales growth
  • Agility
  • Employee productivity

Microsoft Technologies

  • Office
  • Yammer
  • Windows devices
  • SQL Server

Business insights

Offer the most comprehensive data platform to help media & cable customers realize the value of their data dividend by combining diverse data streams, using new data analytics tools, delivering data insights to more people within the organization, and improving the speed of data processing and timeliness of access to data. With unmatched breadth across the enterprise from IT to the office worker, iLink Systems has the right solutions to make big data actionable for organizations and deliver the broadest benefits across an organization with data insights.

Related customer challenges

  • Gaining customer insights
  • Changing business models
  • Providing personal experiences

Microsoft Technologies

  • Microsoft Dynamics
  • Office
  • Intelligent Systems Services
  • Microsoft data platform

Dashboard with advertising and audience analytics

Make better decisions with today’s data, delivering tactical, operational, and strategic insights to everyone. We offer the most complete and scalable portfolio of storage capabilities for structured, unstructured, and streaming data both on-premises and in the cloud. Customers can unleash new value through connecting to data, services, and people outside their organizations, and deliver new insights for all users through familiar tools.

Related customer challenges

  • Volume and variety            

Supporting products          

  • Excel/PowerBI
  • Microsoft Azure
  • SQL Server
  • Windows Server 

Productivity through Office 365

Office 365 enables productivity on demand through mobile, social, and collaborative work experiences. Your employees gain familiar, intuitive enterprise-class tools that work anywhere they work – on PCs, Macs, and mobile devices. And with Office 365 cloud-based services, you'll save time managing IT while your employees quickly deliver on your business goals.

Office 365 can help your Staff manage operational tasks and HR processes online to improve employee satisfaction and operational efficiencies.

Impact your business with Office 365 & Yammer

Staff Enablement

  • Empower associates to interact socially and provide bottom-up feedback to share with coworkers, management and corporate (Ask the expert social groups, service tips, guest feedback, new service ideas…)
  • Bring your intranet to life and empower employees to easily find content   (company news, executive blogs, training content…)
  • Send and receive emails from company-sponsored employee mailboxes from work/home/mobile

Operational Efficiencies

  • Submit online forms and track compliance to HR tasks (HR forms, uniforms orders, time-off requests…)
  • View and manage schedules from work/home/mobile device
  • View employee information from virtually anywhere   (new hire packets, HR/benefits docs, pay slips…)
  • Discover self-service training content (new hires, HR policies, safety/emergency procedures…)
  • Communicate with all employees via low-cost company email, ensuring receipt (weather alerts, HR communications…)            

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