Salesforce.com (SFDC) is the world’s leading on-demand system for Sales automation, customer relationship management (CRM), and support operations. Used by more than 50,000 businesses worldwide, the SFDC community includes 100,000 external developers and over a million end users. iLink's expertise can help you develop a customized strategy that couples your business needs with a realistic plan for guaranteed success.
When implemented correctly, Salesforce has proven to offer the following benefits:
Salesforce.com provides a great application platform with a very active application development community. Salesforce.com platform has enabled successful adoption of Salesforce.com into automation of business processes in areas such as
- Customer facing areas such as Manufacturing Automation, Customer Automation/eCommerce, Customer Support Services.
- Transactional Support areas such as Salesforce Automation, Finance and Accounting and Legal Automation.
- Back-Office operations such as HR/Staff development, ERP, SCM, PLM etc.
- IT Processes such as System administration, Business process Management , Reporting and Analytics, Mash-ups and integrations.
Many companies buy the salesforce.com software but fail to realize the complete benefits of the same. This is because a successful implementation will entail a change to business processes and more importantly, user behavior. To achieve real improvement in sales and operations it is imperative to understand existing processes, identify ways to optimize the same and implement the same while adhering to SFDC best practices. iLink’s air-tight processes along with best practices for implementations of any size and can guide your business towards measurable success. Our goal is to help you meet your implementation goals while being with budget and on time. Our consultants are trained to do just this.
Salesforce Data Migration
Salesforce Application Development