Organizations have been using enterprise applications to improve productivity and efficiency for decades. These are mostly proprietary applications provided by IT organizations or enterprise software vendors and are used to solve complex business problems. Services provided by enterprise software are typically business oriented tools such as online shopping and online payment processing, automated billing, security, content management, CRM, ERP, business intelligence, HR Management, etc. These applications are fairly complex but robust and scalable and tend to complement an organization's line of business application.

Smartphones have been around for over 10 years but have gained popularity in the past 3-4 years. Organizations have been using smartphones to keep their employees connected at all times and improve collaboration and communication within an organization. Smartphones provide email and messaging capabilities which allow employees to be constantly connected around the clock and satisfy the constantly changing needs of their customers. These mobile applications translate extremely well for field technicians, salespeople and mobile executives who need constant access to business specific information on the go. With the advent of the iPhone, the touch screen interface has become extremely popular and several mobile vendors such as Research in Motion, HTC, Samsung, LG, Palm, etc. are following suit in announcing advanced smartphones with a full QWERTY keyboard and a touch screen UI. This has enabled enterprise software vendors to be more creative and flexible in designing enterprise applications for smartphones and we are beginning to see increasing number of CRM, ERP, billing, etc. applications for connecting mobile employees with line of business applications and systems necessary to improve sales, customer support, field compliance and issues, etc.


iLink Systems has been very successful in developing and porting enterprise applications to mobile devices for several Fortune 500 companies. By building enterprise-ready, scalable mobile applications for organizations, iLink can help transform the way people and organizations work together and significantly increase productivity and efficiency by:

• Connecting teams 24X7 through collaboration such as portals, email, messaging, etc.
• Empowering organizations by making critical data and systems available on the go.
• Significant improvement in data quality and integrity
• Improved customer service, reduced cycle time and increase in process automation
• Helping to reduce costs and complexity by using an integrated infrastructure, existing investments, and an extensible architectural platform.