Make the most out of every business opportunity with Microsoft Dynamics® CRM

A hosted Microsoft Dynamics® CRM combines the power of online services with the familiar productivity applications that sales, marketing, and customer service teams use every day. This solution brings together all of your people and processes because it works directly within Microsoft® Office Outlook®, integrates with other Microsoft applications, and delivers complete, centralized customer information across all departments. Your people can work from any location with an Internet connection. Just as important, you’ll be up and running quickly, because Microsoft hosts your solution and takes care of the technology that makes it run.

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Microsoft Dynamics CRM can offer you a 360 degree view of your customer and enable you to harness your customer relationships efficiently resulting in enhanced customer satisfaction, increased revenues and reduced costs.

 

iLink Systems can be your trusted partner to manage the Microsoft Dynamics CRM deployment at your company from start to finish including definition, envisioning, analysis and design, development, testing, deployment, user training and support.

About our Team

iLink’s CRM Dynamics team, is composed of MCSE & MS Dynamics CRM certified software engineers and consultants from top engineering and business schools who have extensive experience and outstanding expertise in delivering CRM and XRM applications to help clients increase revenue while enhancing the quality of customer relationships.

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MS CRM Dynamics in the news

  • Microsoft Discloses Global Availability and New Features for Microsoft Dynamics CRM Online
  • Microsoft Releases Technical Preview of Next Generation of Microsoft Dynamics CRM
  • Microsoft Dynamics CRM Named a Leader in Customer Service Contact Centers 2010 Magic Quadrant
  • Microsoft Drives Customer Success With Microsoft Dynamics CRM
  • Microsoft Announces Microsoft Dynamics CRM for Nonprofits and NGOs
  • New Mobility Options for Microsoft Dynamics CRM Online

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  • SriramGanapathySriram Ganapathy
    Strategist – Cloud Solutions at Microsoft

     

    Sriram Ganapathy is a Technical Specialist with Microsoft. He has been with Microsoft for 17+ years and has held a variety of roles including solution sales, technical and partner sales, services, support and consulting. During his tenure at Microsoft, his focus has been on the Microsoft Data platform technologies. Sriram is based in Dallas and is focused on providing technology and solution guidance to customers in the US central region in SQL Server, Azure, Big Data, Advanced Analytics and related technologies. 

  • 4242c2728ednthumbabhi_vantaram

    Abhi Vantaram
    Director, iLink Systems

    Abhi has over ten years of experience working on an array of strategic planning, technology assessment, internet infrastructure, software architecture, development and implementation projects. He has over 6 years of experience in working on Environmental applications including Compliance, EMS, Sustainability, Haz Waste, Haz Mat, Conservation, NEPA, etc. He has worked with several fortune 500 clients, startups and product companies, as well as Federal, State & Local, Global Government. He has managed large teams, developed and delivered multiple enterprise solutions. He is well versed and has experience working with both Java/Oracle and Microsoft based technologies.

  • manigandan-gopalakrishnan

    Manigandan Gopalakrishnan
    Director NE Region, iLink Systems

     

    Mani has over 20 years of IT experience that spans Solution and Services Sales experience across various verticals such as Financial Services, Communications, Manufacturing, Media and Entertainment, CPG etc. He has worked with iLink for over 6 years, is based out of NJ and currently heads the NE Region Practice for iLink managing Sales and Business Development for NE, Mid Atlantic and some states in North Central, Mid-West and Heartland Districts.

  • ambujbigAmbuj Parihar
    Director – Central region, iLink Systems

     

    Mr. Parihar, with over 15 years of experience, has overall responsibility for the strategy and business development, including sales and marketing, of the Central region. Mr. Parihar holds a Master degree in Wireless Communication from the University of British Columbia and a Masters of Business Administration degree from Darden School of Business, University of Virginia.

     

  • leadership-page-piyushprakash Piyush Prakash
    VP – Business Operations & Innovation, iLink Systems

    Piyush is a performance driven technology leader with 16 years of experience in IT, and has overall delivery responsibility for all projects at iLink. He is intrigued by the ways in which technology binds us all, and touches our life (and business) on a daily basis. He enjoys discovering and simplifying the true value, often veiled behind the seemingly complex technology landscape of today. He has worked with several Fortune 500 companies, startups and ISVs to delivery large scale enterprise solutions as well as innovation driven R&D engagements. Personally responsible for iLink’s TCG (Technology Consulting Group) team, he relishes the opportunity to work on cutting-edge technologies, including delivery of various frameworks and accelerators.

    Prior to iLink, he has served in key positions in Infosys Technologies and TATA Interactive Systems. He holds a Bachelors of Technology degree from IIT (ISM) Dhanbad, and Masters in Electrical & Computer Engineering from The University of Texas at Austin.

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