Windows 10, the next-generation operating system from Microsoft, empowers Comm Sector (Telecommunications and Media) organizations meet the ever-growing demand for anytime, anywhere, and always on connections enabling real-time dynamic interaction between people and services across multiple devices. Windows 10 is designed to provide a stable, secure and consistent experience across multiple devices including PC, laptop, tablet and mobile. As a specialized Windows 10 Application Developer, iLink’s solutions for comm sector include custom business and operational support solutions, business intelligence and dashboards, field force and support solutions, and Digital Marketing and user experience solutions.
Solutions on Windows 10
Business and Operational support solutions – Our solutions on Windows 10 help you transform your business and operational models to improve productivity, efficiency, reduce costs, accelerate innovation and growth, and strengthen your competitive position. Our Windows 10 solutions span trouble ticketing, fault management, workforce management, dispatch management, problem and change management, field force automation, Network infrastructure planning and more.
Business Intelligence solutions – iLink’s BI solutions on Windows 10 empower Comm Sector companies with key data to make faster and more informed decisions on-the-go by enabling real-time data analytics.
Sales and Support – iLink provides custom sales and support solutions on Windows 10 to help you find, attract, retain and win new customers, and help you organize, synchronize and automate your business processes.
Digital Marketing – iLink’s Windows 10 solutions help organizations deliver rich, engaging and differentiated customer experiences that generate revenue growth. Our Windows 10 solutions are designed in a way to help you generate more demand, drive engagement, more connected and share personalized brand experiences across channels with your target audiences. Our solution helps you monitor, measure, analyze and organize data to make better business decisions. iLink also offers solutions to manage and centralize digital assets related to OEM device or mobile phone, mobile OS screens, OEM manuals, frequently asked questions, applications, application manuals, images, etc.
Video Broadcasting framework – A solution framework for Windows 10 that implements streaming of videos online with smooth streaming, and progressive download to playback scenarios. It supports FCC compliant multi-lingual closed captioning, Linear & Non-Linear ad formats, Video on Demand and Digital Video Recording.
Opstrac Framework – The OpsTrac Service and Operations Management Framework enables companies to manage trouble tickets, organize work, map/dispatch service workers to the closest location and provide performance data that can be measured properly. OpsTrac helps avoid duplicating work, reduces inventory requirements, and increases service satisfaction with email and phone notifications to service workers as needed.