Windows 10 Comm Sector

Windows 10, the next-generation operating system from Microsoft, empowers Comm Sector (Telecommunications and Media) organizations meet the ever-growing demand for anytime, anywhere, and always on connections enabling real-time dynamic interaction between people and services across multiple devices. Windows 10 is designed to provide a stable, secure and consistent experience across multiple devices including PC, laptop, tablet and mobile. As a specialized Windows 10 Application Developer, iLink’s solutions for comm sector include custom business and operational support solutions, business intelligence and dashboards, field force and support solutions, and Digital Marketing and user experience solutions.

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Solutions on Windows 10

Business and Operational support solutions – Our solutions on Windows 10 help you transform your business and operational models to improve productivity, efficiency, reduce costs, accelerate innovation and growth, and strengthen your competitive position. Our Windows 10 solutions span trouble ticketing, fault management, workforce management, dispatch management, problem and change management, field force automation, Network infrastructure planning and more.

Business Intelligence solutions – iLink’s BI solutions on Windows 10 empower Comm Sector companies with key data to make faster and more informed decisions on-the-go by enabling real-time data analytics.

Sales and Support – iLink provides custom sales and support solutions on Windows 10 to help you find, attract, retain and win new customers, and help you organize, synchronize and automate your business processes.

Digital Marketing – iLink’s Windows 10 solutions help organizations deliver rich, engaging and differentiated customer experiences that generate revenue growth. Our Windows 10 solutions are designed in a way to help you generate more demand, drive engagement, more connected and share personalized brand experiences across channels with your target audiences. Our solution helps you monitor, measure, analyze and organize data to make better business decisions. iLink also offers solutions to manage and centralize digital assets related to OEM device or mobile phone, mobile OS screens, OEM manuals, frequently asked questions, applications, application manuals, images, etc.


Related frameworks

Video Broadcasting framework – A solution framework for Windows 10 that implements streaming of videos online with smooth streaming, and progressive download to playback scenarios. It supports FCC compliant multi-lingual closed captioning, Linear & Non-Linear ad formats, Video on Demand and Digital Video Recording.

Opstrac Framework – The OpsTrac Service and Operations Management Framework enables companies to manage trouble tickets, organize work, map/dispatch service workers to the closest location and provide performance data that can be measured properly. OpsTrac helps avoid duplicating work, reduces inventory requirements, and increases service satisfaction with email and phone notifications to service workers as needed.

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  • SriramGanapathySriram Ganapathy
    Strategist – Cloud Solutions at Microsoft


    Sriram Ganapathy is a Technical Specialist with Microsoft. He has been with Microsoft for 17+ years and has held a variety of roles including solution sales, technical and partner sales, services, support and consulting. During his tenure at Microsoft, his focus has been on the Microsoft Data platform technologies. Sriram is based in Dallas and is focused on providing technology and solution guidance to customers in the US central region in SQL Server, Azure, Big Data, Advanced Analytics and related technologies. 

  • 4242c2728ednthumbabhi_vantaram

    Abhi Vantaram
    Director, iLink Systems

    Abhi has over ten years of experience working on an array of strategic planning, technology assessment, internet infrastructure, software architecture, development and implementation projects. He has over 6 years of experience in working on Environmental applications including Compliance, EMS, Sustainability, Haz Waste, Haz Mat, Conservation, NEPA, etc. He has worked with several fortune 500 clients, startups and product companies, as well as Federal, State & Local, Global Government. He has managed large teams, developed and delivered multiple enterprise solutions. He is well versed and has experience working with both Java/Oracle and Microsoft based technologies.

  • manigandan-gopalakrishnan

    Manigandan Gopalakrishnan
    Director NE Region, iLink Systems


    Mani has over 20 years of IT experience that spans Solution and Services Sales experience across various verticals such as Financial Services, Communications, Manufacturing, Media and Entertainment, CPG etc. He has worked with iLink for over 6 years, is based out of NJ and currently heads the NE Region Practice for iLink managing Sales and Business Development for NE, Mid Atlantic and some states in North Central, Mid-West and Heartland Districts.

  • ambujbigAmbuj Parihar
    Director – Central region, iLink Systems


    Mr. Parihar, with over 15 years of experience, has overall responsibility for the strategy and business development, including sales and marketing, of the Central region. Mr. Parihar holds a Master degree in Wireless Communication from the University of British Columbia and a Masters of Business Administration degree from Darden School of Business, University of Virginia.


  • leadership-page-piyushprakash Piyush Prakash
    VP – Business Operations & Innovation, iLink Systems

    Piyush is a performance driven technology leader with 16 years of experience in IT, and has overall delivery responsibility for all projects at iLink. He is intrigued by the ways in which technology binds us all, and touches our life (and business) on a daily basis. He enjoys discovering and simplifying the true value, often veiled behind the seemingly complex technology landscape of today. He has worked with several Fortune 500 companies, startups and ISVs to delivery large scale enterprise solutions as well as innovation driven R&D engagements. Personally responsible for iLink’s TCG (Technology Consulting Group) team, he relishes the opportunity to work on cutting-edge technologies, including delivery of various frameworks and accelerators.

    Prior to iLink, he has served in key positions in Infosys Technologies and TATA Interactive Systems. He holds a Bachelors of Technology degree from IIT (ISM) Dhanbad, and Masters in Electrical & Computer Engineering from The University of Texas at Austin.

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