Customer – A leading Mining company

The Challenge

This customer had a lot of unused servers and applications and didn’t had any clue and wanted to decommissions servers/application that are not being used.

Backup was not successful, Systems and Applications are outdated, not maintained and security best practices were not implemented.

  • No / Improper Documentation
  • No High Availability
  • No Fault Tolerance
  • End Point Patching Not in Proper fashion

The Solution

Security:

  • Implemented Robust security in O365
  • Security Monitoring, Best Practices and Hardening

Technical Assessment & Solution Architecture

  • Extensive and detailed Technical Architecture / Design Documentation
  • Ease to understand Lynas Technical components in various technology tracks

High Availability

  • Enablement of Network Redundancy created high availability for network infrastructure
  • Global Server Load Balancer and Replication creates greater impact for “Uninterruptible Operations”

DR Site

  • Complete Disaster Recovery Site is implemented for business critical application.
  • Well defined process, RTO and RPO.

Business Continuity

  • Automated backup systems implemented for business critical priority
  • Defined backup policy and data recovery methodology implemented

Platform Upgrades

  • Windows 2008 to Windows 2016 which has advanced security and roles
  • Antivirus, Backup and other agents that supports Windows 2016
  • SQL 2008 to SQL 2016 with Standard and Enterprise edition.
  • Introduction of Clustering of SQL instances to provide “High Availability” for the 1st time in Lynas

Hybrid Cloud Content

  • SharePoint 2016 – Easy scaling, without sacrificing performance
  • Better User Experiences & growing importance of the cloud by equipping hybrid environments.

The Outcome

  • Full Control of IT
  • Overall IT now has full and better control of the complete environment. Onboarded ITIL process
  • Has full visibility on operations, incidents, requests and problem management.
  • Robust IT systems with fully security and monitored environment.
  • Zero downtime thereby saving business values.