Patient Engagement is an interactive medium for patients and Health & Life Sciences organizations to improve health results. Many research around patient engagement states that the well informed patients are the ones who actually play an active role in managing their health. In today’s fast-paced world, due to the explosion of devices and applications, Patient Engagement is largely driven by technology. The interoperability problem that healthcare industry had a few years back seems to be going out of control and expanding at a rapid pace. Patients started using variety of medical devices which actually keeps patient data within it or in the cloud. Further, they are using many healthcare applications and portals on their smart devices , where the personalized clinical data and records of a patient is encapsulated and patients are enabled to view it and further they go for a discussion with doctors online , which leads to get better health outcomes.

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To enable clinicians to make better health decisions and for patients to better engage themselves in managing their health, these data must be brought together, filtered as necessary, analyzed and reported upon. Hence Health & Life Sciences organizations are in the process of finding a discrete patient engagement system to contribute them financially by cutting health care costs and meet their objective.

With a large number of successful deployments of Health & Life Sciences solutions, iLink exclusively focuses on Patient Engagement and offer implementation and support services, education, and software enhancement services. iLink’s Patient Engagement Framework is an interoperable framework, designed to help Health and Life Science organizations of all sizes to evolve and strengthen their patient engagement strategies. It allows Health and Life Sciences organizations to directly engage members in health-related decision-making, while enabling seamless information exchange among hundreds of different health services and devices.

The Patient Engagement Framework provides wellness solutions for patients by  combining personal health information into a single easily accessible account. This  supports them to become more informed and engaged in managing their personal health. Patient Engagement Framework boosts personal well-being, cut health care costs and increase participation in clinical studies and other activities that benefits both the patients and the health and life sciences industry.

iLink's Patient Engagement Framework:

  • Increases the influence of Providers, Health Plans, Pharma and Care Managers by politely engaging patients/members in conversations at the appropriate time
  • Requests daily or weekly updates on numerous health benchmarks from patients/members while delivering tips to them on healthy living
  • Provides instant feedback on self-monitoring to shape and reinforce health behaviors
  • Provides reminders about scheduled medication, testing, and doctor appointments
  • Reduces recruitment time for clinical trials with online screening
  • Monitors patient behaviors through social media and mobile devices
  • Works more effectively with patients and family members to enhance compliance and build relationships

Engaging patients/members/consumers fully and effectively requires real-time collaboration capabilities, as well as the ability to convey the same information across multiple channels such as smart phones, text messaging, instant messaging, virtual chat agents, email, and web conferencing. Collaboration features include:

  • Combine information presented on member, coach, physician, and health worker portals
  • Integrate data from various medical systems
  • Enable end-to-end collaboration between patients, members, coaches, physicians, and other healthcare providers by empowering aggregation, organization, and search capabilities
  • Send data and information to patients and members wherever they are through mobile channels
  • Unify communication between patients, members and coaches

Our Team:

iLink is exclusively focused on Patient Engagement system and offer implementation and support services, education, and software enhancement services. iLink is 100% committed to customer satisfaction in all services that we deliver. With large number of successful deployments of Healthcare solutions, our team is the largest pool of system integrator experts in the industry.


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  • Sathish Deivasigamani Sathish Deivasigamani
    Principal Director, Cloud Practice at iLink Systems


    Sathish is a entrepreneurial and senior hands-on executive with 14+ years of proven track record implementing IT innovation and cloud transformation projects that has won awards. Sathish is responsible for iLink’s Cloud Practice and he has an master’s degree in Computer Applications. 

  • SriramGanapathySriram Ganapathy
    Strategist – Cloud Solutions at Microsoft


    Sriram Ganapathy is a Technical Specialist with Microsoft. He has been with Microsoft for 17+ years and has held a variety of roles including solution sales, technical and partner sales, services, support and consulting. During his tenure at Microsoft, his focus has been on the Microsoft Data platform technologies. Sriram is based in Dallas and is focused on providing technology and solution guidance to customers in the US central region in SQL Server, Azure, Big Data, Advanced Analytics and related technologies. 

  • 4242c2728ednthumbabhi_vantaram

    Abhi Vantaram
    Director, iLink Systems

    Abhi has over ten years of experience working on an array of strategic planning, technology assessment, internet infrastructure, software architecture, development and implementation projects. He has over 6 years of experience in working on Environmental applications including Compliance, EMS, Sustainability, Haz Waste, Haz Mat, Conservation, NEPA, etc. He has worked with several fortune 500 clients, startups and product companies, as well as Federal, State & Local, Global Government. He has managed large teams, developed and delivered multiple enterprise solutions. He is well versed and has experience working with both Java/Oracle and Microsoft based technologies.

  • manigandan-gopalakrishnan

    Manigandan Gopalakrishnan
    VP of Business Development, iLink Systems


    Mani has over 21 years of IT Solution and Services Sales experience across verticals such as Financial Services, Communications, Manufacturing, Media and Entertainment, CPG etc. He has worked with iLink for over 7 years, is based out of NJ and currently heads Sales, Business Development, Microsoft Alliance and Marketing for North East, most of the states in North Central (East and West), Mid Atlantic and WV.

  • ambujbigAmbuj Parihar
    Director – Central region, iLink Systems


    Mr. Parihar, with over 15 years of experience, has overall responsibility for the strategy and business development, including sales and marketing, of the Central region. Mr. Parihar holds a Master degree in Wireless Communication from the University of British Columbia and a Masters of Business Administration degree from Darden School of Business, University of Virginia.


  • leadership-page-piyushprakashPiyush Prakash
    CTO & EVP, iLink Systems


    Piyush is a senior hands-on executive with 18+ years of proven track record driving IT innovation and transformation projects. He is a collaborative and inclusive leader who gets in front of problems and leads by example working with cross-functional worldwide teams, customers and partners. Piyush is responsible for iLink’s technical readiness and frameworks implementation to meet customer expectations in ever changing technology landscape. He also participates in various user groups, meet ups and is a featured speaker at various events organized by iLink and Microsoft. Piyush has an undergraduate degree from IIT Dhanbad, a masters degree in Computer and Electrical Engineering from University of Texas in Austin. When not coding or learning new technologies, he enjoys reading and trying out new musical instruments.

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