RETAIL

Deliver personalized shopping experiences for optimal customer satisfaction.

Provide Customer Centric Retail Experiences with Digital Technologies

The retail industry continues to evolve at dramatic pace with consumers demanding more than ever and expecting shopping experiences unique to their specific needs. The rapid adoption of emerging technologies has completely transformed shopper behavior, giving them new choices and access to more purchasing channels. In order to keep up,  businesses must respond to the latest trends, consumer behavior and emerging technologies to improve customer experience.

iLink has been helping retail clients deliver personalized shopping experiences to shoppers. Reach out to us to learn how we can transform your business.

Retail IT Solutions and Services

The retail industry continues to change at a dramatic pace with consumers demanding more than ever and expecting shopping experience tailored to their specific needs. The rapid adoption of emerging technologies has completely transformed the shopper behavior, giving them more choices and access to more purchasing channels. The retail industry is forced to respond to the seasonal and latest trends, consumer behavior and emerging technologies to improve customer experience.

Deliver an Omni-Channel Commerce Platform

Shoppers want a unified, seamless and personalized shopping experience across all channels. Today’s shoppers value the buying journey more than the product itself. iLink can help you deliver an omni-channel commerce platform that blends the physical and digital to improve the quality of service and deliver the most customized experience.

We work with you to create new channels, allowing you to reach customers by integrating with Alexa, and Google Assistant.

iLink understands these challenges and the way the retail industry operates and has worked with different types of retail customers including department stores, discount stores, specialty retailers and online retailers. iLink provides a wide variety of solutions to retailers meet changing demands, maximize customer service & experience, improve and optimize overall operations, reduce costs and increase revenue, effectively manage inventory, increase supply chain efficiencies, and improve employee productivity.

Segments We Serve

Department Stores

Our solutions focus on maximizing customer service by meeting changing customer demands while maximizing profits within complex supply chains.

Discount Stores

We help optimize merchandising, increase supply chain efficiency and generate product mix forecasts for better retention.

Grocers

We help adjust prices, fine-tune inventory planning and deploy next generation point of sale systems to enhance the customer experience.

Specialty Stores

We offer solutions for in-store sales utilizing social networks.

Online Retailers

Our solutions help online retailers increase shopper engagement and retention.

Our Solutions Include

  • Inventory Management
  • Point of Sale Solutions
  • Store operations
  • Back-office applications
  • Vendor Management Solutions
  • Merchandise Optimization
  • Internet of Things
  • Mobility Solutions
  • Cloud-based Solutions
  • Application Modernization
  • Data Management & Analytics
  • Application Development and Maintenance
  • Inventory Management
  • Point of Sale Solutions
  • Store operations
  • Back-office applications
  • Vendor Management Solutions
  • Merchandise Optimization
  • Windows 10 Solutions
  • Mobility Solutions
  • Cloud-based Solutions
  • Application Modernization
  • Data Management & Analytics
  • Application Development and Maintenance