iLink Application Management Services:
iLink’s Application Management Services offers a well-defined set of processes, policies, standards and templates. iLink’s expertise in product development and solution implementations allows us to leverage the same towards Application Management Services thereby offering high quality support and providing Return on Investment (ROI) by consolidating support activities to the clients. Our specialized skillset allows us to resolve complex application issues, perform necessary Application Sizing to help avoid costly retrospective changes in production. Our services would make sure that the application portfolio is aligned correctly and that the operational activities are well-organized by streamlining your application management processes.
iLink has expertise managing platform solutions like SharePoint, business critical applications like Exchange, Office 365, One Drive etc., integration solutions like web services, Service Bus, integration engines etc. and custom applications developed in various technologies including C#, Java, Angular, Ruby on Rails, mobile solutions developed natively or using cross platform solutions.
Additionally iLink service provides the following benefit:
- 24 x 7 Monitoring & Support
- Tier 1, Tier 2 ad Tier 3 support
- Service Management Framework with defined processes and templates
- End to End Management of Applications or Application Suites
- Assistance in Application Portfolio Management & Product Roadmap Definition