Remedy is a very powerful software product, but everyone agrees that it isn’t easy to get the data you need, when you need it. Users often complain about the unfriendly interface and sluggish response. Pairing Remedy applications with SharePoint 2010 BI can help users view, access and edit the data and present it in much easier way. SharePoint 2010 Web parts, Reporting services, and other new features increase productivity with dashboards and forms that accelerate entering new incidents, monitoring incidents, viewing upcoming changes, and searching for past incidents and items.
After this webinar, you will understand more about the common pain points of Remedy Installations, SharePoint 2010 features and its BI capabilities and the value of integrating Remedy with SharePoint. It will also walk you through some of the successful solution implementations and show you a demo of iLink Systems’ frameworks.
Agenda for the webinar:
- Common pain points of Remedy installations
- Overview of SharePoint 2010 and its BI capabilities
- The value using SharePoint 2010 to manage Remedy
- Solution implementation at one of the clients
- Live demo of Remedy-SharePoint frameworks and scenarios
- Questions & Answers
Ganesh Ramakrishnan is a seasoned industry technologist with a track record of leading successful large scale enterprise integrations with Fortune 500 clients like Charles Schwab, AG Edwards, HP,Goodrich etc. He is part of the iLink leadership team spearheading the development of native iLink enterprise connectors to productivity enhancement tools like Remedy from Sharepoint.
Who should attend:
- VP/SVP Information Systems
- IT Directors/Managers
- Remedy Administrators
- SharePoint Administrators
- Project Managers
- Program Managers
Founded in 2002, iLink Systems, Inc. is an ISO and CMMI certified global software solutions provider, Microsoft Gold Certified Partner and winner of the 2009 Public Sector, Health partner of the year award. iLink integrates software systems and develops custom applications, components, and frameworks on the Microsoft platform for IT departments, application services providers and independent software vendors. iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, education, and life sciences. iLink’s expertise also includes mobile and embedded systems, business intelligence, portals and collaboration, and user experience design. Headquartered in Bellevue, Washington, iLink has offices in Fairfax, VA; Los Angeles, CA; Atlanta, GA; Palo Alto, CA, London, UK and Chennai, India.